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Privacy Policy

Privacy Policy

Last Updated: May 23, 2025

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This Privacy Policy describes how theskincrafter.com ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from https://www.theskincrafter.com.

 

1. Information We Collect

We collect various types of information from and about you, including:

  • Personal Information You Provide Directly:

    • Contact Information: Name, email address, mailing address, phone number.

    • Payment Information: Billing address, shipping address, payment method details (e.g., credit card number, expiration date, security code). Please note, we do not store full credit card details on our servers; payments are processed securely by third-party payment processors.

    • Account Information: Username, password (encrypted), purchase history, preferences.

    • Communications: Records of your correspondence with us, including customer service inquiries, feedback, and reviews.

  • Information Collected Automatically (Usage Data):

    • Device Information: IP address, browser type, operating system, device identifiers.

    • Browse Information: Pages visited, products viewed, time spent on pages, referral sources, clickstream data.

    • Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to track your activity on our Site and hold certain information. See Section 5 for more details.

 

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Improve Our Services:

    • Process and fulfill your orders, including processing payments and shipping products.

    • Communicate with you about your orders, products, and services.

    • Manage your account and preferences.

    • Personalize your shopping experience and recommend products.

    • Improve the functionality, performance, and user experience of our Site.

    • Develop new products, services, and features.

  • For Marketing and Advertising:

    • Send you promotional offers, newsletters, and marketing communications (with your consent where required).

    • Display targeted advertisements on our Site or third-party platforms.

    • Analyze marketing campaign effectiveness.

  • For Security and Fraud Prevention:

    • Detect and prevent fraudulent or unauthorized transactions.

    • Protect the security and integrity of our Site and systems.

    • Comply with legal obligations and enforce our Terms and Conditions.

  • For Analytics and Research:

    • Understand how users interact with our Site.

    • Perform research and analysis to improve our business operations.

 

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We share information with trusted third-party service providers who perform functions on our behalf, such as:

    • Payment Processors: To securely process your payments.

    • Shipping Carriers: To deliver your orders.

    • Marketing and Advertising Partners: To manage our marketing campaigns and provide targeted ads.

    • Website Hosting and Analytics Providers: To operate and analyze our Site performance.

    • Customer Support Providers: To assist with customer inquiries.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

  • Legal Compliance and Protection: We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that such disclosure is necessary to:

    • Protect our rights, property, or safety, or the rights, property, or safety of others.

    • Investigate potential violations of our Terms and Conditions.

    • Respond to governmental requests.

  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

 

4. Your Rights and Choices

Depending on your state of residence, you may have certain rights regarding your personal information, including:

  • Access: The right to request access to the personal information we hold about you.

  • Correction/Rectification: The right to request correction of inaccurate or incomplete personal information.

  • Deletion: The right to request the deletion of your personal information, subject to certain exceptions.

  • Opt-Out of Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. Please note that even if you opt out, we may still send you non-promotional communications related to your orders or account.

  • Cookies: You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, disabling cookies may affect the functionality of our Site.

To exercise any of these rights, please contact us using the contact information provided in Section 7. We may require you to verify your identity before processing your request.

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5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site.

  • Cookies: Small data files stored on your device that help us remember your preferences, track your shopping cart, and analyze Site usage.

  • Web Beacons (Pixel Tags): Small graphic images embedded in web pages or emails that help us track user activity and measure the effectiveness of our marketing campaigns.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Site may then be inaccessible or not function properly.

 

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

 

7. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to remove that information from our servers.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and revise the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

 

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

info@theskincrafter.com

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